Privacy policy

Last updated: 2026-09-10

1. Scope

This policy applies when you browse, subscribe to emails, order, pay, review, or contact support on this site.

2. Data we collect

• Order & shipping: name, email, phone (optional), country/region, address, postal code, etc.
• Payment: payment/order IDs and status. Card details are handled by the payment provider.
• Analytics: Microsoft Clarity may process limited page-view, click, scrolling, and device/browser information without analytics cookies. Form entries and sensitive account or checkout areas are masked.
• Reviews: nickname, rating, and review content.
• Security verification: reCAPTCHA may process device, browser, interaction and network information to prevent fraud and abuse.
• Email subscriptions: email address, subscription status, signup source, and offer-delivery status.

3. How we use data

• To fulfill orders, shipping, after-sales and refunds.
• To provide support and order notifications.
• To improve experience and prevent fraud.
• To send the welcome offer you request and, with your consent, product news and store offers.

4. Sharing

We share the minimum necessary data with logistics, warehousing, the payment provider selected at checkout, email-delivery providers, Microsoft Clarity for the analytics described above, and security providers such as Google reCAPTCHA.

5. Cookies & LocalStorage

We store preferences such as currency, cart, wishlist, offer-popup status, and browsing-session timing locally. Microsoft Clarity is configured without analytics or advertising storage. reCAPTCHA may set a necessary security cookie when it runs.

6. Your rights

• Request access, correction, or deletion of your data.
• Opt out of marketing messages at any time by contacting the privacy-support email below.

7. Contact

For privacy support, contact support@gemivelle.com.